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/ Operational Excellence

Managing exceptional properties to deliver outstanding experiences

What we do

Delivery of building capital projects that drive sustainability and digital innovation. We provide superior property management and customer service excellence in QuadReal-managed properties.

Property management

With teams dedicated to property management across Canada and a strong partner network in key locations globally, we manage industrial, retail, and office spaces plus thousands of residences.

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Sustainability is built into how we think. From investment decisions through to and including our operations, we leverage technology to work smarter and use benchmarks to increase transparency about our impact. 

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Transforming traditional buildings into dynamic environments and creating connected communities to deliver customer service excellence while futureproofing our portfolio for the long term.   

A person is using a touchscreen security or intercom system mounted on a wall, interacting with its digital interface.

Delivering value through the planning and delivery of capital projects while ensuring overall quality, operating program management, and technical services deployment and delivery.

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From procurement, environmental stewardship, risk management, health and safety, security and operations, our fully integrated team offers exceptional services underpinned by elevated training and professional development.  

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Leveraging technology to enhance customer experiences 

Select Item
QuadReal CONNECT
QuadReal+
QuadReal+ Home
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QuadReal CONNECT

QuadReal CONNECT is our dedicated customer service portal for Canadian tenants and residents, providing 24/7 support from on-site customer care experts. Committed to service excellence, our team ensures tenant and resident needs are met efficiently and promptly. 

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QuadReal+

The QuadReal+ mobile app connects our office tenants to our on-site property teams. It offers real-time communication and includes building notices, announcements, property events, promotions—and more. 

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QuadReal+ Home

QuadReal+ Home delivers a seamless customer service experience for our residents. It allows residents to view the latest community updates, submit service requests, make payments, post to community bulletin boards, and much more.

Recognizing excellence

Excellence stems from our people, and how we work. From accounting and operations to sustainability and energy management, we integrate to outperform.

2025 Kinglsey Excellence Award Logo
BOMA Toby Awards Logo
BOMA BEST Building Certification Program Logo
Fitwel logo
Pinnacle Awards - BOMA Canada Logo
2025 Reputation 800 Award Logo

Investing around the world, across the capital stack and through property cycles