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QuadReal Canadian Residential portfolio recognized with multiple awards for Resident Satisfaction Excellence

At a Glance: 2026 Awards Snapshot
  • 58 total awards and 41 QuadReal properties recognized
  • 87% of QuadReal’s Canadian multifamily portfolio have exceeded the Kingsley Index™
  • 7 consecutive years exceeding the Kingsley Index™ 
  • 22 communities earning Reputation 800 Awards 
  • First Parkbridge residential land lease community recognized

We are thrilled to share that customer experience leaders, Grace Hill and Reputation, have recognized 41 of our properties and RV resorts within QuadReal’s Canadian residential portfolio in their 2026 awards.  

Grace Hill Excellence and Kingsley Excellence Awards highlight resident experience leadership 

We are proud to report that 34 QuadReal multifamily communities have surpassed the Kingsley Index™ for resident satisfaction. This represents over 87% of QuadReal’s Canadian multifamily portfolio.

The Kingsley Index™ is the most comprehensive performance benchmarking database in the real estate industry, representing more than seven million prospects and resident surveys annually. This is the seventh year in a row that our communities have earned this recognition. 

This year, we’re excited to share that a new recognition has been added to our list of achievements. Two of our multifamily communities—Lexington Grand and Residences on Bloor–have also received a Grace Hill Excellence Award 95% Club. To be featured in the Grace Hill Excellence Award 95% Club, winners must rank within the top 5% for overall resident satisfaction across all properties surveyed through Grace Hill. 

The awards recognize companies across North America that continually exceed industry standards and consistently deliver outstanding customer experience. 

Reputation 800 Awards demonstrate operational excellence at scale  

Further demonstrating our commitment to operational excellence, 22 multifamily properties, land lease communities, and resorts in our Canadian residential portfolio have also received Reputation 800 Awards this year—the highest number we have ever achieved, surpassing last year’s total of 13 communities.  

800 Award honourees are determined by reviewing the Reputation Scores of every business location included in its platform. Locations that earn the distinction have achieved a score of 800 or higher, reflecting a sustained commitment to high customer satisfaction over the past year.  

Notably, 11 of our communities are receiving this recognition for the first time. Plus, it’s the first time a residential land lease community from Parkbridge, an operating platform of QuadReal, has also been recognized.

“This year’s results are especially meaningful because they show real, measurable progress,” said Anthony Lanni, Executive Vice President, Residential. “Not only did we outperform last year, but we’re on a seven-year streak and continue to break our own records. These recognitions reflect our disciplined operations, strong leadership at the property level and a clear focus on resident experience. And when you pair these recognitions with last year’s 4.7 out of 5 Google Rating for multifamily, it shows residents are responding to that.”

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

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